Privacy Policy
Last updated: June 2026
At Turtle Republic and SALIHAFA, operated by Idea Hub SPC in Muscat, Sultanate of Oman, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment information processed securely through third-party payment providers
- Website usage information through cookies and analytics tools
How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Provide customer support
- Communicate regarding your orders
- Improve our website and services
- Send occasional updates or marketing communications if you choose to receive them
Payment Information
Payment transactions are securely processed by trusted third-party providers. We do not store complete credit card information on our servers.
Cookies
Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and remember customer preferences.
You may disable cookies in your browser settings, although certain features of the website may not function properly.
Third-Party Services
We may use trusted third-party services including:
- Shopify
- Payment gateways
- Shipping providers
- Analytics services
These providers only receive the information necessary to perform their services.
Data Protection
We take reasonable measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information where applicable
- Unsubscribe from marketing communications at any time
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on this page.
Contact
For privacy-related questions, please contact: