Terms & Conditions

This website is operated by COMPANY_LEGAL_NAME. Throughout the site, the terms "we", "us" and "our" refer to Turtle Republic. Turtle Republic offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Section 3 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 4 – Products

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit quantities, discontinue any product, or change pricing at any time without notice.

Section 5 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Your data is treated with GDPR compliancy.

Section 6 – Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

Section 7 – Third-Party Links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

Section 8 – Errors, Inaccuracies or Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

Section 9 – Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service.

Section 10 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind.

In no case shall COMPANY_LEGAL_NAME, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

Section 11 – Indemnification

You agree to indemnify, defend and hold harmless COMPANY_LEGAL_NAME and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

Section 12 – Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

Section 13 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

Section 14 – Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

Section 15 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of GOVERNING_LAW_JURISDICTION (e.g. Sultanate of Oman).

Section 16 – Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 17 – Contact Information

Questions about the Terms of Service should be sent to us at:

CONTACT_EMAIL

Turtle Republic

COMPANY_ADDRESS_LINE_1

COMPANY_ADDRESS_LINE_2

COMPANY_ADDRESS_LINE_3

VAT/CR Number: VAT_OR_CR_NUMBER

Privacy Notice

Last updated on PRIVACY_NOTICE_DATE

This Privacy Notice ("Notice") describes how COMPANY_LEGAL_NAME ("we" or "us") collects and processes your personal data for the provision of the Services as described in our Terms and Conditions, how we use and protect this information, and your rights in relation to this information.

Personal data we collect

When you purchase something from our store, as part of the buying and selling procedure we collect the personal information you give us. The main categories of personal data which are processed by us on a day to day basis may include the following:

• Personal details (e.g. name, surname, date of birth, information about personal interests)
• Contact details (e.g. phone number, email address, postal address or mobile number)
• Transactional details (e.g. information about services, requests, queries or complaints)
• Financial details (e.g. credit card details, order history)

In addition, when you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

How we use your personal data and on what basis

Your personal data are used for a variety of purposes in order to perform our obligations under our Terms and Conditions and in order to provide you with the Services. We may also use your personal data in order to comply with legal obligations or otherwise in pursuit of our legitimate interest.

Your rights in relation to your personal data

You have certain rights regarding your personal data. These include the following:

• Right of access to your personal data
• Right to rectify the information we hold about you
• Right to erase your personal data
• Right to restrict our use of your personal data
• Right to object to our use of this personal data
• Right to lodge a complaint with the local data protection authority

For further details on how to exercise these rights please contact us at CONTACT_EMAIL.

Information sharing

Where necessary we may provide personal data about you: to anyone as a result of any restructure, sale or acquisition of Turtle Republic; or if we are required, requested or permitted to do so by law, regulation, court order, or supervisory, regulatory or similar authority or if you violate our Terms of Service.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Our store is hosted on Shopify Inc. ADDITIONAL_THIRD_PARTY_SERVICES_IF_ANY (e.g. Klarna, payment gateways, etc.)

How we protect your personal data

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

Retention of personal data

We will retain your personal data only for as long as needed to fulfil the purpose(s) for which it was collected, or otherwise as required under applicable laws and regulations or for as long as it is necessary to defend or bring any existing or potential legal claim.

Cookies

We may use cookies and similar technologies on our website and in our emails. Cookies are text files that hold small amounts of information, which an individual's computer or mobile device stores when they visit a website. We use cookies to allow you to navigate between pages efficiently, remember your preferences and generally improve your online experience.

Changes to the Privacy Notice

We may modify or update this Notice from time to time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Notice, we will notify you here that it has been updated.